NEW PHONE. WHO DIS? - WON’T STOP CALLING? SUE DIS!
Spam calls do not care if you have a new phone, a new number, or you have already blocked the last ten callers. If you are getting repeated spam calls, robocalls, telemarketing calls, unwanted marketing texts, or repeated calls or messages from debt collectors or bill collectors, you may have more rights than you realize.
If your phone will not stop ringing or your inbox keeps filling with unwanted messages, you are not alone. Certain calls and texts may be restricted by the Telephone Consumer Protection Act (TCPA)A federal law that restricts certain telemarketing calls, robocalls, prerecorded messages, and unwanted marketing texts. and other consumer protection laws.
Debt collection communications may also be covered by the Fair Debt Collection Practices Act (FDCPA)A federal law that limits abusive, unfair, deceptive, or harassing debt collection practices by covered debt collectors..
At Fischetti Law Group, we help Florida consumers understand whether repeated unwanted calls or texts, including certain telemarketing and debt collection communications, may violate consumer protection laws and whether they may have a legal claim.
You may have legal options if you are receiving:
Not every unwanted call or text is illegal. But businesses, telemarketers, and certain debt collectors have rules they must follow when contacting you.
Depending on the facts of your case, certain unlawful calls or text messages may entitle eligible consumers to recover compensation.
Under the TCPA, qualifying violations may allow recovery of:
for certain qualifying unlawful calls or texts
for certain knowing or willful violations
Each qualifying call or text may be evaluated separately. That means repeated violations can add up quickly.
When the same company keeps calling or texting, the number of potential violations may increase along with the potential recovery.
Debt collection claims may involve different remedies under laws such as the FDCPA.
Not every unwanted call or text qualifies. The amount and type of recovery depend on the law and the facts of the situation.
Check your registration. See if your number is on the Florida Do Not Call List or the National Do Not Call Registry. If it is not, you can register for free.
Tell them to stop. Clearly tell the company you do not want any more calls or texts. Keep proof of your request when possible.
Track the evidence. Save screenshots of texts and call logs, along with any voicemails. Your screenshots may already show the phone number, date, and time.
Submit it for review. Send us what you have so Fischetti Law Group can review the calls, texts, and supporting evidence.
You do not need to organize everything first.
Tell us what happened in your own words, then upload whatever evidence you have — screenshots, call logs, texts, voicemails, or other records.
We’ll review what you send and help sort through the details.
Submit Your Calls, Texts & Evidence for ReviewPossibly. Certain telemarketing calls, texts, robocalls, and other unwanted communications may violate federal or Florida consumer protection laws. Whether you have a claim depends on the facts.
Certain qualifying violations may allow recovery of up to $500 per call or text and, in some cases, up to $1,500 for certain knowing or willful violations. Because each qualifying call or text may be evaluated separately, repeated violations can add up.
It can. Registration on the Florida Do Not Call List or the National Do Not Call Registry may be important when evaluating certain telemarketing calls or texts. If you are not registered, you can register for free.
Save what you have. Screenshots of texts and call logs are especially helpful because they may already show the phone number, date, and time. Voicemails and proof that you told the company to stop can also help.
Certain debt collectors must follow federal consumer protection rules. Repeated, harassing, deceptive, or otherwise prohibited collection communications may give you additional rights.