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If you just received another spam call, robocall, or unwanted marketing text, don't delete it just yet. The steps you take now may help protect your rights.
Every day, Florida consumers receive unwanted solicitation calls and text messages. While many people simply block the number or delete the message, preserving evidence first can make a difference if the calls continue.
At Fischetti Law Group, we help consumers throughout Florida understand their rights regarding unwanted spam calls, robocalls, and telemarketing texts.
Before You Block Another Number
Before you block another number, here's what you should do.
Taking a few simple steps now can help you organize important information if the calls or texts continue. The goal isn't to save every spam call forever—it's to preserve the information that may matter later.
5 Things to Do After a Spam Call
Save the Phone Number
Before blocking or deleting anything, take a screenshot showing:
- The phone number
- The date
- The time of the call or text
If the same number contacts you repeatedly, keep screenshots of each occurrence.
Save Any Text Messages or Voicemails
Don't delete unwanted marketing texts or robocall voicemails.
Save:
- Text message screenshots
- Voicemail recordings
- Caller information
- Dates and times
These records may become important if the calls continue.
Tell the Company to Stop, If Appropriate
If you're speaking with a live representative, clearly tell them you want the calls or texts to stop.
If you're receiving marketing text messages, replying STOP may stop future messages from that sender.
If the calls or texts continue after you've asked them to stop, you may have additional legal rights depending on the circumstances.
Keep a Record of Every Call
One spam call may not seem like a big deal—but patterns matter.
Create a simple log that includes:
- Date
- Time
- Phone number
- Whether it was a call or text
- Notes about what happened
Keeping track of repeated calls can help paint a clearer picture of what's happening.
Don't Assume It's “Just Spam”
Most people don't realize that repeated solicitation calls and text messages may violate consumer protection laws.
While not every unwanted call is illegal, some spam calls, robocalls, and marketing texts may violate the Telephone Consumer Protection Act (TCPA) A federal law that restricts certain telemarketing calls, robocalls, prerecorded messages, and unwanted marketing texts. or other consumer protection laws.
If you're unsure whether your situation qualifies, it's worth having it reviewed.
Can Spam Calls Lead to Compensation?
Depending on the circumstances, eligible consumers may be able to recover compensation for certain unlawful calls or texts.
In some cases, the law may allow recovery of:
for certain unlawful calls or texts
per call or text for certain knowing or willful violations
Each call or text may be evaluated separately, so repeated violations may increase the potential recovery.
Not every unwanted call or text qualifies. Whether compensation may be available depends on the specific facts and laws that apply.
Do You Qualify?
You may want to speak with Fischetti Law Group if:
- You receive repeated spam calls from the same company.
- You keep getting unwanted marketing text messages.
- You asked the caller to stop, but they continue contacting you.
- You receive prerecorded robocalls.
- You're on the National Do Not Call Registry but still receive solicitation calls.
Every situation is unique, and a free case review with Fischetti Law Group can help you understand whether repeated spam calls or unwanted texts in Florida may give rise to legal options.
Frequently Asked Questions
How do I stop spam calls?
Start by blocking the number, reporting obvious scams, and saving evidence before deleting anything. If the calls continue, you may want to learn whether your rights have been violated under consumer protection laws.
Should I delete spam text messages?
No. Before deleting unwanted text messages, take screenshots showing the phone number, date, time, and message. Preserving evidence is often the first step in documenting repeated unwanted communications.
What if I keep getting spam calls from different phone numbers?
Many telemarketers and lead generators use multiple or spoofed phone numbers. Even if the number changes, keep records of every unwanted call or text you receive.
Save It. Track It. Fight Back.
The most important thing you can do after a spam call is preserve the evidence.
Download our Free Spam Call Evidence Toolkit to learn the seven things you should save before deleting another spam call or text.
Download the Free Evidence ToolkitReady to Learn Whether You May Have Legal Options?
Repeated spam calls, robocalls, or solicitation texts may violate your rights.
Serving ConsumersThroughout Florida.