If you just received another spam call, robocall, or unwanted marketing text, don't delete it just yet. The steps you take now may help protect your rights.
Every day, Florida consumers receive unwanted solicitation calls and text messages. While many people simply block the number or delete the message, preserving evidence first can make a difference if the calls continue.
At Fischetti Law Group, we help consumers throughout Florida understand their rights regarding unwanted spam calls, robocalls, and telemarketing texts.
Before you block another number, here's what you should do.
Taking a few simple steps now can help you organize important information if the calls or texts continue. The goal isn't to save every spam call forever—it's to preserve the information that may matter later.
Before blocking or deleting anything, take a screenshot showing:
If the same number contacts you repeatedly, keep screenshots of each occurrence.
Don't delete unwanted marketing texts or robocall voicemails.
Save:
These records may become important if the calls continue.
If you're speaking with a live representative, clearly tell them you want the calls or texts to stop.
If you're receiving marketing text messages, replying STOP may stop future messages from that sender.
If the calls or texts continue after you've asked them to stop, you may have additional legal rights depending on the circumstances.
One spam call may not seem like a big deal—but patterns matter.
Create a simple log that includes:
Keeping track of repeated calls can help paint a clearer picture of what's happening.
Most people don't realize that repeated solicitation calls and text messages may violate consumer protection laws.
While not every unwanted call is illegal, some spam calls, robocalls, and marketing texts may violate the Telephone Consumer Protection Act (TCPA) A federal law that restricts certain telemarketing calls, robocalls, prerecorded messages, and unwanted marketing texts. or other consumer protection laws.
If you're unsure whether your situation qualifies, it's worth having it reviewed.
Depending on the circumstances, eligible consumers may be able to recover compensation for certain unlawful calls or texts.
In some cases, the law may allow recovery of:
for certain unlawful calls or texts
per call or text for certain knowing or willful violations
Each call or text may be evaluated separately, so repeated violations may increase the potential recovery.
Not every unwanted call or text qualifies. Whether compensation may be available depends on the specific facts and laws that apply.
You may want to speak with Fischetti Law Group if:
Every situation is unique, and a free case review with Fischetti Law Group can help you understand whether repeated spam calls or unwanted texts in Florida may give rise to legal options.
Start by blocking the number, reporting obvious scams, and saving evidence before deleting anything. If the calls continue, you may want to learn whether your rights have been violated under consumer protection laws.
No. Before deleting unwanted text messages, take screenshots showing the phone number, date, time, and message. Preserving evidence is often the first step in documenting repeated unwanted communications.
Many telemarketers and lead generators use multiple or spoofed phone numbers. Even if the number changes, keep records of every unwanted call or text you receive.
The most important thing you can do after a spam call is preserve the evidence.
Download our Free Spam Call Evidence Toolkit to learn the seven things you should save before deleting another spam call or text.
Download the Free Evidence Toolkit